PRIVACY POLICY

WhereTo Inc., also known as and doing business as “WhereTo!”, and “shopwhereto.com”, is committed to protecting and respecting your privacy.

The following Privacy Policy details information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Please read the following carefully to understand our views and practices regarding your Data and how we will treat it.  This covers, but is not limited to, our Websites, Apps and Newsletters.  By using our website, App or other properties you consent to the collection and use of the information you provide to us, as outlined in this Privacy Policy.

We may change this Privacy Policy from time to time and without notice, so make sure you check back occasionally.

If we change our Privacy Policy, we will publish those changes on this page. If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us at support@shopwhereto.com.

Shopwhereto.com is the trading name used by WhereTo Inc. whose Head Quarters is at: 1717 E Cary Street, Richmond, VA 23223.

WHAT THIS PRIVACY POLICY IS ALL ABOUT

We want to give you the best service possible. In order to achieve this, when you interact with us on our website, within our app or when you subscribe to our newsletter, we will gather information on you in order to improve these interactions.  This information will not be sold, traded, or given to outside 3 rd parties for marketing or promotional efforts. This data you will formally give us like your email address, name, postal address, and phone number.

The below summarizes how you may interact with us and how we treat your data. Please take time to understand this as it will affect how your data is managed and what you need to do if you have any questions or make any changes.

COLLECTION AND USE OF PERSONAL INFORMATION

Personal information means any information that may be used to identify you, such as your name, title, phone number, email address, payment processing data, or postal address.

BROWSING OUR WEBSITE

In general, you can browse the WhereTo – shopwhereto.com – website without giving us any personal information. We use several products to analyze traffic to our website in order to understand our visitors’ needs and to continually improve our site for them, such as Google Analytics. We collect only anonymous, aggregate statistics. There are some services on our website that require you to be registered; for example, to receive our newsletter or purchase products from our online and mobile stores. As part of the registration process, we collect your personal information. We use this information to send you newsletters if you’ve opted-in to receive them, and to fulfill orders from our shop. We will never sell, rent or trade email lists with companies and businesses for marketing purposes outside of our partner merchants that you order from.

USE OF COOKIES

A cookie allows us to analyze traffic patterns to our website. A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the publicly available information on our website. If you are using a shared computer and you have cookies turned on, be sure to log off when you finish.

LINKS TO OTHER WEB SITES

Our website contains links to information on other websites, for example, a partner merchant may have a link to their website. On websites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

YOUR DELIVERY AND PERSONAL DATA

Information you share with WhereTo such as phone number, email address, payment information, and delivery address will not be sold or given to third party vendors or used outside of WhereTo; however, it will be used for internal purposes to execute deliveries and to merchants you shop with.

If you have any questions, then please email us at support@shopwhereto.com. We aim to carry out regular checks to ensure the companies we work with and for in respect of holding any data on our customers are Federal Information Security Modernization Act of 2014 compliant, by reviewing their Privacy Policies ourselves.

IN OUR APPS

You may download our App’s from the relevant App stores. If you do, please be aware of the below:

FREE TRIAL ACCOUNT IOS

As a Free Trial Subscriber, you can access our app at no cost in the free trial period. In order to access this account, you will need to agree to our terms and conditions along with our privacy policy.

When signing up you may also opt-in to receive our newsletter, but please note if you have not opted in we will still send you emails related to the status of your account, you just won’t receive any marketing emails.

Once this free trial period expires and if you have not cancelled your subscription, your account will revert to a Paid Subscriber/Member Account.

PAID SUBSCRIBER/MEMBER ACCOUNT IOS

Thank you for being a paid member of WhereTo! Please note that your actual billing is handled securely through Apple. WhereTo does not hold any of your billing information. As such if you have any billing enquires you need to contact Apple on this address: contact@apple.com.

Please note you will need to contact Apple separately for the information they store on you such as billing.

LEGACY APPS

We are always improving the apps we have, and you may have previously downloaded apps that are no longer live in the app store to download. These apps will not be updated and will likely encounter compatibility issues on certain devices and may contain out-of-date information.  We will not actively gather any information from these apps but still retain the ability to monitor anonymous activity.

SOCIAL MEDIA AND OTHER PLATFORMS

We use social media and other similar platforms such as Instagram or Facebook to interact with our customers. When this happens you will have a direct relationship with these platforms and agree to their terms of use. We only have information that you have agreed for us to access through these platforms. We are not responsible for these platforms and how they manage your data. Should you have any privacy related questions please contact them. If you have any questions about our social media activity please contact us at support@shopwhereto.com.

NEWSLETTERS, COMPETITIONS & MARKETING PREFERENCES

You can subscribe to our newsletters and marketing materials though our apps, websites and other channels and this includes entering competitions through or subscribing (opting-in) to receive information from us through other channels.

You can always unsubscribe to our newsletter or marketing materials at any time, by clicking the unsubscribe link at the bottom of any of our newsletter emails or by emailing support@shopwhereto.com.

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to access the personal information that we hold on you. Please email your request to support@shopwhereto.com or access it through your online or mobile profile. You can also ask us to remove any of the personally identifiable data we hold on you under ‘right to be forgotten’ regulations so long as this does not affect the services you may be subscribed to.

DISCLOSURE OF YOUR DATA

To provide our services to you, we may share your Data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries from time to time, as defined in Federal Information Security Modernization Act of 2014.

We may also share your Data with merchants you shop with, and our IT, sales, marketing and system administration services teams.

We may aggregate and anonymous your Data and share with selected third parties in accordance with this Privacy Policy and Terms and Conditions;

In rare cases we may disclose your personal information:

WHERE WE STORE YOUR PERSONAL DATA

Data that we collect is stored and processed by a 3 rd - party server (Bluehost) in the USA who provides IT support, cyber-security, secure sockets layer (SSL), system administration services (all of whom are Privacy Shield certified). Please contact us if you would like further details. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All Data you provide to us is stored on secure servers (Bluehost). Where we have given you (or where you have chosen) a password which enables you to access WhereTo and Shopwhereto.com, you are responsible for keeping this password confidential. You must not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your Data transmitted to WhereTo; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

HOW LONG WE KEEP PERSONAL DATA

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will delete your personal within 30 days of your account deletion.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes, periodically WhereTo or our partner merchants will send special offers. We will inform you (before collecting your Data) and obtain your consent if we intend to use your Data for such purposes (unless in respect of our own marketing if you are an existing customer and have not opted-out of such communications) or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at support@shopwhereto.com or clicking on “Unsubscribe” when we send you any electronic marketing.

WhereTo may, from time to time, contain links to and from the websites of our partner merchants, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. You also have the right to access and receive a copy of information held about you, to request the erasure or correction of your information, to object to the processing of your information or to restrict such processing, and to request the transfer of your data. Where we rely on your consent, you have the right to withdraw that consent at any time.

CHANGES TO OUR PRIVACY POLICY

We may revise this Privacy Policy at any time and in the event of such a revision, you may be asked to read and accept the revised policy at the time you start WhereTo.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@shopwhereto.com